Our Policies

Terms of Use
Thank you for trusting marcottesports.com. Please read these terms and conditions as they govern the use of this website. They release Marcotte Sports from all liability.

Acceptance of Terms of Use
By using this site, you accept these terms and conditions and you agree to abide by them. If you do not agree to the terms of use, you are not authorized to access or use MarcotteSports.com services.

Changes to Terms of Use
Marcotte Sports may at any time and without notice, change its terms of use. Any use of marcottesports.com must meet the terms and conditions of use in force at the time of use.

Website content
The full and complete contents of this website is the property of marcottesports.com and is subject to the law on the protection of copyright, as defined in Canada.

marcottesports.com does everything in its power to ensure that the information appearing on its website is accurate. However, sometimes errors may appear into the product descriptions, prices or any other information. Marcotte Sports can not guarantee the accuracy and integrity of information contained in this website, and this includes product description , photographs or reproductions of them. marcottesports.com has the right to change or correct at any time an error, and without being responsible for the consequences that might ensue. marcottesports can, at will and without notice, change the price of any product, service or discount.

Sales Policy Online
The price of each of our products and services appearing on the site is in Canadian currency. Login to place orders because sales taxes are calculated, if applicable, depending on your location. Taxes are not included in product prices. Shipping fees are not included unless otherwise specified. marcottesports may cancel any order that seems dubious, which contains an error or for any other reason.

Out of stock and special orders
marcottesports.com offers certain products on special order. This will be indicated on the form of the product in question. It is possible that a product is out of stock or is no longer available from our suppliers. marcottesports then notify you as soon as possible by email and inform you about the additional time. marcottesports is not responsible for any inconvenience caused by a rupture of stock or a product no longer available.

Shipping Policies
marcottesports will ship your order as quickly as possible and that, once it has been accepted and paid in full. Shipping fees not included, you will be prompted to choose the type of delivery that you want at the time of completing the purchase. marcottesports is not responsible for products once the company has taken delivery possession. You will become houseowner your order at this time. If the order must be delivered outside Canada, you must assume the costs related to customs clearance and any other fees that may be linked to export a product from Canada. marcottesports doing business with Canada Post for all shipments. You are therefore required to comply with the policies of Canada Post to all that relates to delivery. You can also take possession of a command directly in stores. Simply select this option when choosing the type of delivery and to print a copy of the invoice you will need when you present yourself in the store.

Return and Exchange
The buyer has 14 days after receipt of purchase to return the product. All products must be returned in their original box in new condition with the packaging manufacturer and the barcode still on the product. You must contact us so that we can authorize your return before you send it to us. marcottesports reserves the right to refuse any returns not meeting these specifications. Returns can be made in store or by mail. However, for return by mail, the customer response is fresh back from his order, unless the return occurs after an error marcottesports. For questions or to make a return, you can contact us by visiting the Contact Us section.

Confidentiality and information security policy.
Online shopping with marcottesports is secure. Personal and credit card information entered on the site is transmitted electronically in a format that cannot be intercepted, altered or decoded by a third party as it is encrypted to ensure its confidentiality.

marcottesports complies with SSL encryption standards, under which transaction information will always be transmitted securely. 

marcottesports does not store credit information on any transaction. As a result, online shoppers are required to submit credit card information with every new transaction.